Join Our Team

Cedar Falls Community Credit Union is seeking talented individuals who are motivated to serve our members in the best way possible. We take pride in providing our members with a comfortable and caring environment to make them feel at home, just like they’re family.

CFCCU provides employees with opportunities to help support their pursuit of a meaningful career. We want each and every employee to feel they have the necessary tools to be successful and exceed at everything they do. If you’re looking into changing careers or for professional growth we may have an opportunity for you!

Come grow with us!

Loan Officer
Summary

Provide information on credit union products and services to members in accordance with credit union policies and procedures and state and Federal rules and regulations. Responsible for interviewing and evaluating applicants for loans and processing various loan applications, gathering background information and analyzing applicants’ credit-worthiness. Approve or deny loan requests based on analysis, operating with substantial credit authority.

Duties and Responsibilities
  • Gather background information on loan applicants by interviewing applicants and obtaining credit bureau reports, either in person, on-line, or by telephone.
  • Assist members with the loan application process to ensure completeness of information.
  • Perform standard analysis on information acquired: verification of debts, debt-to-income ratios, levels of secured and unsecured debts, etc.
  • Determine collateral needs and payment plans for applicants. Determine need for and/or eligibility of co-maker. Evaluate collateral values and calculate secured/unsecured credit levels, ascertaining correct interest rates for various loan products.
  • Approve or deny loan applications.
  • Explain reasons for denial in a professional, courteous manner. Work with member to provide alternative options or recommendations for ways to overcoming problems, to qualify for future approvals.
  • Complete loan documents, close, fund, and disburse loans when approved.
  • Implement new loan products and services in accordance with management direction.
  • Cross-sell lending and other credit union products.
  • Contact and visit prospective members, dealers, brokers, realtors, or SEGs to present information on available lending services, including Member Business Loans, Real Estate Loans, Consumer Loans, etc.
  • Perform all other tasks necessary for the smooth operation of the Loan Department, including filing, following up on Titles and Insurance, Paid off Loans, etc.
  • Ensure that all transactions and service comply with the requirements of the Bank Secrecy Act, Anti-Money Laundering and OFAC and are in compliance with credit union policy.
FT Member Services Rep
summary

Performs transactional duties, serving members by receiving or paying out funds with high degree of accuracy. Maintains accurate transactional records. Opens new accounts and cross sells all credit union services. Performs all required duties necessary for the smooth operation of the member service area.

Duties and Responsibilities
  • Greet and welcome members to the credit union (whether the member contact is in person or by phone) in a courteous, professional and timely manner, providing prompt, accurate, and efficient member transactions.
  • Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and enter deposits into computer records.
  • Cash share drafts/checks and process withdrawals; pay out money after verification of signatures and member balances.
  • Assist with night depository, mail or email transactions, as necessary.
  • Maintain an up-to-date and comprehensive knowledge of all credit union products and services.
  • Maintain an up-to-date and comprehensive knowledge of all related policies and procedures, rules and regulations for the member service area, including robbery procedures.
  • Promote, explain, and cross-sell credit union services, including consumer loans, IRAs, Share Certificates and Money Market Accounts, debit and credit cards, safe deposit boxes, on-line and mobile banking, etc.
  • Receive loan payments and enter accurately into computer system.
  • Place hold on accounts for uncollected funds.
  • Count, check, and package coin and currency.
  • Balance cash drawer at end of shift, and compare to computer-generated totals. Research and resolve discrepancies, reporting any discrepancies to supervisor as necessary.
  • Ensure that work area is properly stocked with forms, supplies, brochures, etc.
  • Open new accounts for members after verifying membership eligibility and in compliance with Customer Identification Program and OFAC.
  • Perform all necessary duties to maintain the smooth operation of the member services area, including balancing ATMs, filing, balancing vault, etc.
  • Ensure that all transactions and service comply with the requirements of the Bank Secrecy Act, Anti-Money Laundering and OFAC and are in compliance with credit union policy.
  • Perform other duties, tasks, and projects as requested by supervisor or Management.

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